Last updated: 12 May 2026
Terms of Service
1. Who We Are
Priowise is an AI-powered strategy execution and prioritization platform. These Terms form a legal agreement between you and Priowise Limited, registered in England and Wales under company number 17056240.
By accessing or using Priowise, you agree to these Terms.
2. Eligibility & Account Responsibilities
You must be at least 18 years old to use Priowise.
You are responsible for:
- The accuracy of submitted data
- Safeguarding your credentials
- All activities conducted under your account
Notify us immediately if unauthorized access occurs.
3. License to Use Priowise
We grant you a limited, non-exclusive, non-transferable, revocable license to use the platform. Services may be modified, suspended, or discontinued with reasonable notice.
4. Acceptable Use
You agree not to:
- Use the platform for illegal or harmful purposes
- Upload abusive or infringing content
- Reverse engineer the system
- Bypass system limits
- Use outputs for disinformation or spam
Accounts may be suspended for violations.
5. AI Usage & Disclaimers
Priowise uses AI models — primarily Claude (Anthropic) — to generate insights, score roadmap items, and produce strategy assessments. Supplementary models from OpenAI and Google Gemini may also be used for specific tasks.
AI outputs:
- Are informational only
- Do not constitute professional advice
You remain responsible for all decisions made using platform outputs.
6. Plans, Billing & Cancellations
Subscription options include Monthly Plans and Annual Plans.
- Monthly plans renew automatically
- Annual plans are billed upfront
- Fees are generally non-refundable
- Pricing changes apply to future renewals
Analysis Credits by Plan
Each plan includes the following analysis credits:
- Explorer — 21 analysis credits (one-time, never expire) — $19 one-time
- Starter — 30 analysis credits per month
- Growth — 60 analysis credits per month
- Pro — 100 analysis credits per month per product workspace
Credit Reset Policy
Analysis credits for subscription plans reset on the 1st of each calendar month. Unused credits do not carry over to the following month. Explorer plan credits are one-time and do not expire.
Credits & Expiration
Credits purchased as part of the Explorer pack or any other one-time purchase do not currently expire. Priowise reserves the right to introduce credit expiration periods in the future, with at least 30 days advance notice provided to affected customers before any expiration policy takes effect. Promotional credits granted as gifts or marketing offers may have shorter expiration windows; the specific window for each promotional grant is communicated at the time of issuance.
Subscription-based monthly credits (Starter, Growth, Pro tiers) are consumed within the billing month and do not roll over unless explicitly stated otherwise in the applicable subscription terms.
Multi-Product Workspaces
Pro subscribers may create multiple product workspaces. Each workspace maintains independent data, team members, analysis credits, and billing. Each workspace requires its own subscription.
Explorer Upgrade Offer
Explorer subscribers who upgrade to a Starter plan receive a 30-day trial period before their first charge, providing 13 months of access for the price of 12. This offer applies to the first upgrade only.
7. Termination
You may cancel your subscription at any time.
Priowise may suspend or terminate access if:
- Terms are breached
- System misuse occurs
- Required by law
Upon termination, platform access ends and data handling follows the Privacy Policy.
8. Intellectual Property
All platform software, tools, and algorithms belong to Priowise Limited. You retain ownership of your own business data.
9. Subprocessors
Priowise uses trusted third-party providers to deliver its services:
- Anthropic — AI model execution (Claude)
- OpenAI — AI model execution (supplementary)
- Google Gemini — AI model execution (supplementary)
- Vercel — hosting and content delivery
- Clerk — authentication and subscription management
- Supabase — application database
- Inngest — background job processing
- PostHog — product analytics
- Brevo — transactional email
- Stripe — payment processing
See our Data Processing Addendum for full details on subprocessor obligations.
10. Referral Programme
Users may participate in our referral programme. When a referred user subscribes to a paid plan, both the referrer and referee receive 20 analysis credits. The referral programme is subject to a total participation cap which Priowise may modify or close at any time without notice. Referral credits have no cash value and cannot be redeemed or transferred.
11. Limitation of Liability
Priowise is provided "as is" without warranties. Total liability is limited to the fees paid during the 12 months preceding a claim.
12. Updates to These Terms
Terms may change periodically. Continued use of the platform indicates acceptance of updates.
13. Governing Law
These Terms are governed by the laws of England and Wales.
14. Contact
Email: support@priowise.com
Priowise LimitedUnit 501 Leroy House
434–436 Essex Road
London, England, N1 3FY
United Kingdom