Terms of Service

1. Who We Are

Priowise is an AI-powered strategy execution and prioritization platform. These Terms form a legal agreement between you and Priowise Limited, registered in England and Wales under company number 17056240.

By accessing or using Priowise, you agree to these Terms.

2. Eligibility & Account Responsibilities

You must be at least 18 years old to use Priowise.

You are responsible for:

• The accuracy of submitted data
• Safeguarding your credentials
• All activities conducted under your account

Notify us immediately if unauthorized access occurs.

3. License to Use Priowise

We grant you a limited, non-exclusive, non-transferable, revocable license to use the platform. Services may be modified, suspended, or discontinued with reasonable notice.

4. Acceptable Use

You agree not to:

• Use the platform for illegal or harmful purposes
• Upload abusive or infringing content
• Reverse engineer the system
• Bypass system limits
• Use outputs for disinformation or spam

Accounts may be suspended for violations.

5. AI Usage & Disclaimers

Priowise uses AI models — primarily Claude (Anthropic) — to generate insights, score roadmap items, and produce strategy assessments. Supplementary models from OpenAI and Google Gemini may also be used for specific tasks.

AI outputs:

• Are informational only
• Do not constitute professional advice

You remain responsible for all decisions made using platform outputs.

6. Plans, Billing & Cancellations

Subscription options include Monthly Plans and Annual Plans.

• Monthly plans renew automatically
• Annual plans are billed upfront
• Fees are generally non-refundable
• Pricing changes apply to future renewals

Analysis Credits by Plan

Each plan includes the following analysis credits:

• Explorer — 21 analysis credits (one-time, never expire) — $19 one-time
• Starter — 30 analysis credits per month
• Growth — 60 analysis credits per month
• Pro — 100 analysis credits per month per product workspace

Credit Reset Policy

Analysis credits for subscription plans reset on the 1st of each calendar month. Unused credits do not carry over to the following month. Explorer plan credits are one-time and do not expire.

Credits & Expiration

Credits purchased as part of the Explorer pack or any other one-time purchase do not currently expire. Priowise reserves the right to introduce credit expiration periods in the future, with at least 30 days advance notice provided to affected customers before any expiration policy takes effect. Promotional credits granted as gifts or marketing offers may have shorter expiration windows; the specific window for each promotional grant is communicated at the time of issuance.

Subscription-based monthly credits (Starter, Growth, Pro tiers) are consumed within the billing month and do not roll over unless explicitly stated otherwise in the applicable subscription terms.

Multi-Product Workspaces

Pro subscribers may create multiple product workspaces. Each workspace maintains independent data, team members, analysis credits, and billing. Each workspace requires its own subscription.

Explorer Upgrade Offer

Explorer subscribers who upgrade to a Starter plan receive a 30-day trial period before their first charge, providing 13 months of access for the price of 12. This offer applies to the first upgrade only.

7. Termination

You may cancel your subscription at any time.

Priowise may suspend or terminate access if:

• Terms are breached
• System misuse occurs
• Required by law

Upon termination, platform access ends and data handling follows the Privacy Policy.

8. Intellectual Property

All platform software, tools, and algorithms belong to Priowise Limited. You retain ownership of your own business data.

9. Subprocessors

Priowise uses trusted third-party providers to deliver its services:

• Anthropic — AI model execution (Claude)
• OpenAI — AI model execution (supplementary)
• Google Gemini — AI model execution (supplementary)
• Vercel — hosting and content delivery
• Clerk — authentication and subscription management
• Supabase — application database
• Inngest — background job processing
• PostHog — product analytics
• Brevo — transactional email
• Stripe — payment processing

See our Data Processing Addendum for full details on subprocessor obligations.

10. Referral Programme

Users may participate in our referral programme. When a referred user subscribes to a paid plan, both the referrer and referee receive 20 analysis credits. The referral programme is subject to a total participation cap which Priowise may modify or close at any time without notice. Referral credits have no cash value and cannot be redeemed or transferred.

11. Limitation of Liability

Priowise is provided "as is" without warranties. Total liability is limited to the fees paid during the 12 months preceding a claim.

12. Updates to These Terms

Terms may change periodically. Continued use of the platform indicates acceptance of updates.

13. Governing Law

These Terms are governed by the laws of England and Wales.

14. Contact

Email: support@priowise.com